Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Our products are usually ready for shipping within 1-3 days. Delivery details will be provided in your confirmation email.
• Germany: 1-3 days
• Europe: 6-8 days
• Worldwide: 6-14 days
Yes, when you purchase one of our products, we’ll send you a tracking number. You will receive the tracking data automatically as soon as the products have been sent by one of our shipping partners, such as DHL or UPS. If you did not receive a tracking number, do not worry. Look in your spam folder or contact us: firstname.lastname@example.org
We use all major carriers, and local courier partners. In some cases you’ll be asked to select a delivery method during checkout.
In very urgent cases you can contact our customer service and we will see how we can speed up the shipping. Just contact us: email@example.com
The pick-up or payment on site is currently not in planning. But you can safely and quickly order the products in our shop and have you delivered to your home.
We accept many payments options like PayPal, credit card or pay by Invoice with Klarna. After completing your order, we will redirect you to the PayPal page.
Orders are only accepted taken through our shop. In the case of larger purchase quantities you can contact us by E-mail and we will give you feedback as soon as possible.
Unfortunately this is not possible. If your order exceed a value of EUR 1000, please contact our customer service.
Payments may fail for the most different reasons. First make sure that we accept your payment method.Then check that all details are correct. The delivery address must be in Germany. If the payment still fails, please contact your bank. If an error message will appear contact us: firstname.lastname@example.org
You can contact us through our contact page! We will be happy to assist you.